Pooraan Jaiswal

CX Speaker 2026

Group CIO, TBZ

With over 25 years of experience in technology leadership, Pooran Jaiswal has spearheaded digital transformation initiatives across pharma, retail, finance, media, manufacturing, transportation, and education. His expertise lies in building scalable technology ecosystems spanning enterprise applications, omnichannel platforms, cloud infrastructure, cybersecurity, and automation to address complex business challenges and drive measurable growth. 

He has delivered end-to-end solutions across desktop, web, and mobile environments, and managed mission-critical infrastructure supporting high-traffic retail operations. His work includes modernising legacy systems, enhancing operational efficiency through automation, strengthening security and compliance, and enabling data-driven decision-making. 

Having served in CIO, CTO, and CISO roles, he focuses on aligning technology strategy with business outcomes, driving innovation that improves workforce productivity and elevates customer experience. Pooran Jaiswal is passionate about shaping the future of technology-led retail in India through cloud adoption, AI-driven insights, cybersecurity maturity, and seamless omnichannel integration.

1