Amin Kassam / Customer Care Associate & Chief of Retail Operations - Shoppers Stop Ltd

Mr. Amin Kassam joined Shoppers Stop as Chief of Retail Operations in January, 2017.
Mr. Kassam is a British expat and comes with an international experience of more than 40 years.

Prior to joining Shoppers, he has worked with “Reliance Trends” as COO for 4 years.
He has also worked in various roles in UK – Director of “Matalan”, Senior Vice President for “TK Max” (TJK Corporation), Divisional Director for CDIT Business – Dixons Group PLC (Currys) UK & B&Q Retail.

He had also started his own consultancy firm – “Amin Kassam Associates” to advice on the UK Fashion Industry.

His Vision is for Shoppers Stop to be the best Departmental Store experience that families get.

His Initiative is to focus on MCMR – MY CUSTOMER, MY RESPONSIBILITY which talks about 3 main focus areas – KYB (Know Your Business), KYC (Know Your Customer) and KYP (Know Your People).